COVID-19
Due to COVID there maybe disruptions to standard operating schedules of particular components of this itinerary. Should a component be effected a substitute will be confirmed prior to departure.

Fitness Requirements
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Inspiring Vacations customers.

As a general rule, porterage is not included, therefore at all times you are expected to handle your own luggage where help may not be available.

Tipping
A friendly reminder that tipping is not included in your package. While tipping is not customary, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many destinations.

You may also consider tipping your tour leader and driver for outstanding service throughout your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences, however any changes are beyond our control.

Single Supplement
Single supplement is $1,050.00 per person, in addition to the twin-share price.

Triple Share
Not available.

Travel Insurance
Travel insurance is required to protect yourself against the unexpected.

Visa & Passport information
It is the traveller's responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of return.

Visas may be required.

Please note that these details are subject to change without notice. We recommend visiting https://smartraveller.gov.au for up to date information in terms of entry requirements.

Tour Documentation
Final documentation including e-tickets and hotel details will be provided approximately 30 days prior to travel.

Group Size
2-30 people

Children
Children must be 5 years old or above and share a room with parents at all times. Children are charged the same price as adults.

Tour Style
To meet the needs of various types of travelers, we choose to operate various types of tours, and depending on your selected package will mean different services are provided throughout your trip. The following descriptions of each tour style we hope will ensure that each traveller has appropriate expectations before they start their travels: 

• Partially Escorted - A portion of these packages runs as a group tour where you will be escorted by an expert tour leader. Another portion is independent, whether conducted by rail, cruise or land, and you will travel between destinations on your own, with free time to explore at your own pace.

This package includes international airfares or has the option of adding international airfares to your booking when selecting your departure city.

If international airfares are included this will be stated in the ‘Inclusions’ section

Alternatively, if international airfares can be added to your booking you will be able to select your departure city after clicking ‘Book Now’ and a cost will be stated next to your selected departure city. This cost will then be added to your booking and flights will be added to your booking.

Conditions of flights for this package bookable by Inspiring Vacations:

• Flight Offer valid from select departure cities within the purchase path only
• Flights will be booked with the best available airline/s with luggage included. Low-cost carriers may be booked in conjunction with a full-service airline. Depending on the carrier, entertainment and meals may not be included but payable at an extra cost on-board. We cannot specify or guarantee the airline booked. If you would like a specific airline, please request this at the time of purchase. To make a flight request, please click ‘Book Now’ and select Would you like us to contact you around our flight service?  By selecting this option you will be sent a request form after completing your purchases to make your request. 
• Flights may not be direct and may include multiple connections
• Due to disrupted airline schedules globally with the pandemic, stopovers/transit times may be longer than usual (up to 12 hours in duration in some circumstances).
• Once ticketed, flights are non-refundable; any changes will be subject to the airline rules, Airline change fees and an Inspiring Vacations change fee of $250 per person.
• Full names as per passport (including all middle names) are required at the time of submitting your traveller booking form. Any error in the names submitted will be subject to an Inspiring Vacations name change fee of $150 plus any applicable fees charged by the airline, or the ticket may be non-refundable with the purchase of a new ticket required. 
• If the required booking class is unavailable at time of booking, surcharges may apply. Total cost is final only at time of ticketing. Once issued, air tickets are subject to amendment and cancellation fees or may be non-refundable
• Any airline schedule changes or cancellations are outside of our control. It is important that you, as the customer, stay up-to-date with the latest airline schedule information prior to your departure. If a schedule change results in extended transits or an earlier/later departure from your destination, any additional accommodation or alternative arrangements will be at the traveler's expense.
• After booking, the price payable may be subject to change as a result of factors beyond the control of Inspiring Vacations. Inspiring Vacations reserves the right to increase the price payable and this will be reflected on the customer's invoice. Increases may be in relation to, but not limited to, currency fluctuations, airline taxes, airfare increases and fuel surcharges.
• Internal airfares (where applicable and included in the itinerary) will be using a local carrier and may include low-cost carriers without meals or entertainment. Checked baggage will still be included for each passenger. Any additional baggage required is payable at time of check-in. 
• If you are travelling with another party on a separate booking, we cannot guarantee that the same flights will be booked for all parties, as this strictly depends on availability. 
• You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.
• In the event of that you no-show on your scheduled flight, please be aware the airline will require you to pay a no show fee, Airline reissue fee plus any additional airfare and taxes. Inspiring Vacations will also charge a $250 admin fee to assist re accommodating you on the next available flight. Please note that depending on the airline's policy, purchasing a new ticket may be required.

Baggage

Included baggage differs based on your country of origin. Included baggage will be as per the following:

Baggage allowances provided by the airline might differ to the values stated above. However limitations are required due to transport storage restrictions on your selected tour or package.

Flight requests, amendments or preferences

We understand customers may wish to request changes to their included airfares. If you wish to fly with a certain airline, land at a certain time or change your flight in other ways we will gladly provide you with a personalised quote tailored to your specific requirements.

To make a flight request, please click ‘Book Now’ and select Would you like us to contact you around our flight service?  By selecting this option you will be sent a request form after completing your purchase to make your request.

We would be more than happy to provide you with a quote for the following requests:

• Airline Preferences - You may wish to fly with a particular airline
• Cabin Preferences - These include upgrading to premium economy or business class
• Extensions (start and end cities must remain the same) - You may request to extend your stay pre or post tour.
• Meal Requests - You may request a specific meal for dietary requirements.
• Seat Requests - If you would like to request particular seating. However please note, not all airlines allow the selection of pre-purchased seat arrangements.

We are currently unable to provide a quote for the following requests:

• Stopovers - Is where you might want to stop in transit for a certain amount of days prior to your tour or after your tour.
• One way flights
• Different start or end city to the tour - you may not amend the arrival or departure city of your itinerary. 
• Around the world tickets  - Is when a ticket includes multiple stops in different continents.
• Return home to a different city from the one you departed.
• Frequent Flyer point redemption - Is when an airline allows you to redeem points to pay for your flights or upgrade your ticket.  

If we can’t fulfill your request and you still wish to proceed with the booking, please select Land Only (excluding UK customers). This will allow you to travel on the land portion of the package without the included airfares. You will then be able to arrange your own flights separately.

FAQs

For more frequently asked questions please view our FAQs  section. 

Online check-in 

Some airlines may not permit online check-in where flights have been booked by a travel company. Where unavailable to do so online, you will be required to check-in at the airport. Inspiring Vacations cannot check-in online on behalf of our customers.

To enhance your journey, we are offering guests a choice of the following optional activities (prices are per person):

• Half Day Royal Grand Palace Tour (Day 2) - $110 per person
• Australian Beef & Wine Dinner Tasting by Local Chefs (Day 9) - $141 per person
• Dinner on Saigon River Cruise (Day 12) - $106 per person
• Mekong Visit The Locals (Day 13) - $188 per person
• Cu Chi Tunnels (Day 13) - $106 per person
• Mui Ne sand dunes tour (Day 15) - $190 per person

Note: Only 1 optional  tour may be selected on Day 13 as these tours operate simultaneously.

Optional tours can be selected once you have finalised your tour purchase and paid your deposit. When completing your Passenger Booking Form, you will be asked if you would like to add Optional Tours, where any applicable cost will be added to your final balance. If you choose not to select them at this time, you can choose to add them later by logging in to your Account online.

Please note that you must select your Optional Tours no later than 70 days before departure, after which you will be required to purchase them on tour. Please keep in mind that anything purchased on-tour is subject to availability and prices may vary as you will be paying in local currency. We appreciate your understanding.

• Personal expenses
• Optional activities
• Anything not mentioned in the itinerary
• Travel insurance (highly recommended)
• Tipping