We offer two payment options – the choice is yours. Our advertised price is based on our 'Pay in Full' option, which includes a discount by making full payment at the time of booking. Alternatively, choose our 'Installment Payment Plan' option for the flexibility of incremental payments, beginning with a low deposit.

Please click 'Book Now' and proceed to the payment page to select your preferred option under the heading ‘Choose how to pay’. The total due will be reflected accordingly.

Pay In Full Option:

• Full payment due at the time of the booking.
• Please select this option at the payment page prior to finalizing your booking

Deposit & Installment Payment Option:

• Book now and secure your package with only a $99.00 deposit per person.
• Pay a 2nd installment of $2,727.00 per person within 7 days.
• You will then be invoiced for final payment 120 days prior to departure.

Booking Process

• Select the purple 'Reserve Your Seat' tab to begin your booking (you must 'Sign Up' first by entering your email and creating a password)
• Then select the purple 'Book now' tab of the tour you have selected
• Select your Departure Date, Departure City, Number of Passengers, Room Configuration, any Upgrade Options, and enter any Special Requests
• Click the purple ‘Proceed to Secure Checkout' tab
• Enter your credit card or PayPal details to secure your deposit/payment. You may also pay via BPAY (not available within 70 days of departure)
• Once your order is complete, you will be prompted to complete a Booking Form so that we can fulfill your booking
• Your booking is confirmed once your Booking Form is submitted and you can begin the countdown to your Inspiring Vacation!

Booking On Request

• Your Inspiring Vacations package is made up of multiple components and travel partners. Once your booking is made and passenger details form submitted, we will begin to confirm all of your arrangements. Please note, this process can take several business days to complete
• Once all elements have been confirmed we will send you an email confirmation, if we are unable to confirm we will provide you with alternative dates or offer a full refund of your deposit or re-credit your account if a travel credit was used
• Please DO NOT book any additional services, such as flights, until we have confirmed your Inspiring Vacations package in writing. Inspiring Vacations will not be liable for any fees or charges incurred to change or cancel components not booked by Inspiring Vacations should your selected package be unavailable

COVID-19
Due to COVID there maybe disruptions to standard operating schedules of particular components of this itinerary. Should a component be effected a substitute will be confirmed prior to departure.

Fitness Requirements
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Inspiring Vacations customers.

As a general rule, porterage is not included, therefore at all times you are expected to handle your own luggage where help may not be available.

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard.

Airport Transfers
Airport transfers in New Zealand are included on the first and last day of your tour. This includes any pre or post tour accommodation directly linked with the tour hotel. Transfer vehicles will wait up to 1 hour after the flight lands in New Zealand.

Single Supplement
Single supplement is $2,430.00 per person, in addition to the twin-share price.

Triple Share
Not Available

Travel Insurance
Travel insurance is recommended to protect yourself against the unexpected. In addition to the support that a policy may provide, you may be asked to present a copy of your travel insurance documentation while traveling.

We have partnered with nib to offer our customers competitive rates for their travel insurance. You can book Comprehensive or Essentials cover for your domestic, international or multi-trip journeys simply by clicking HERE.

 Note that Inspiring Vacations cannot provide advice with regards to any insurance product.

Visa & Passport Information
It is the traveller's responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of return.

Visa's may be required.

Please note that these details are subject to change without notice. We recommend visiting https://smartraveller.gov.au for up to date information in terms of entry requirements.

Tour Documentation
Final documentation including, e-tickets and hotel details, will be provided approximately 30 days prior to travel.

Group Size
Maximum of 48 travellers

Children
Children must be 5 years old or above and share a room with parents at all times. Children are charged the same price as adults.

Tour Type 
To meet the needs of various types of travelers, we choose to operate various types of tours, and depending on your selected package will mean different services are provided throughout your trip. The following descriptions of each tour style we hope will ensure that each traveller has appropriate expectations before they start their travels:

• Fully Escorted - This tour is fully escorted by an expert English-speaking guide who will accompany you throughout the tour. 

Please refer to conditions below, which are agreed to at time of purchase. 

Can I extend my stay pre- and/or post-tour?

This depends on the package you are booking. 

Where available, extensions must be added at time of purchase and cannot be added post-purchase unless inside the 7-day cooling off period.

We can assist in arranging your airfares to accommodate an extension; however, you must also book the additional nights’ accommodation through us at time of booking (where available as an add-on):

• At check-out, please ensure you add the numbers of extra nights you would like pre- and/or post-tour (where available as an add-on). This can only be done at time of booking and cannot be added after purchase.
• Some packages may only offer the opportunity to book one (1) extra night pre and/or post. If you want more nights’ than what is available to book you must choose Land Only (refer below).
• If there is no option to add additional nights’ accommodation to your booking, then extending your stay with Inspiring Vacations is not an option and you can instead choose to change your booking to Land Only so you can arrange both your airfares and additional accommodation independently. 

When adding additional nights to your booking, the cost of the extra nights’ accommodation will be reflected on your invoice and payable with the final balance. 

Airfare surcharges may apply if extending due to airfare seasonal changes and possible fare differences. These are payable at the time of selecting your desired airfare. 

The second installment of your booking must be made before airfares can be booked. 

Outside of extending your stay you must select Land Only if:

• You would like to stopover
• You would like to upgrade your cabin class
• You would like a specific airline booked 
• You would like to extend longer than what is available within the package 
• You intend to book additional accommodation independently
• You would like to arrive and/or depart from another city or airport or; 
• Your preferred domestic departure city point (ie Perth, Australia) is not an option 

If you are interested in one of the above options, please select LAND ONLY at time of check-out and you will need to arrange your own airfares. Inspiring Vacations will not be accountable for flight delays or missed tour components due to late arrival or airline changes.

How to book my flights through the flight portal:

As the travel industry moves towards providing customers with more self-service options, we are excited that our customers will have the opportunity to book their flights through our flight portal. If this option is available to you, you will be notified once flights are available to book for your selected departure date. Flights may be booked by Inspiring Vacations at any time.

Please visit our FAQ for more information.

Conditions of flights for this package bookable by Inspiring Vacations:

• Flight Offer valid from select departure cities within the purchase path only
• Flights will be booked with the best available airline/s with luggage included. Low-cost carriers may be booked in conjunction with a full-service airline. Depending on the carrier, entertainment and meals may not be included but payable at an extra cost on-board. We cannot specify or guarantee the airline booked. If you would like a specific airline, please select land only. 
• Flights may not be direct and may include multiple connections
• Due to disrupted airline schedules globally with the pandemic, stopovers/transit times may be longer than usual (up to 12 hours in duration in some circumstances).
• Once ticketed, flights are non-refundable; any changes will be subject to the airline rules and change fees. 
• Full names as per passport (including all middle names) are required at the time of submitting your traveller booking form. Any error in the names submitted will be subject to fees to amend with the airline or the ticket may be non-refundable with the purchase of a new ticket required. 
• Depending on departure date and time of booking, the required booking class for airfare offer may be too far in advance to book with the appropriate airline.
• If the required booking class is unavailable at time of booking, surcharges may apply. Total cost is final only at time of ticketing. Once issued, air tickets are subject to amendment and cancellation fees or may be non-refundable
• Any airline schedule changes or cancellations are beyond our control and it is the responsibility of the customer to ensure they are familiar with the most up to date airline schedule prior to departure
• After booking, the price payable may be subject to change as a result of factors beyond the control of Inspiring Vacations. Inspiring Vacations reserves the right to increase the price payable and this will be reflected on the customer's invoice. Increases may be in relation to, but not limited to, currency fluctuations, airline taxes, airfare increases and fuel surcharges.
• Internal airfares (where applicable and included in the itinerary) will be using a local carrier and may include low-cost carriers without meals or entertainment. Checked baggage will still be included for each passenger. Any additional baggage required is payable at time of check-in. 
• If you are travelling with another party on a separate booking, we cannot guarantee that the same flights will be booked for all parties, as this strictly depends on availability. 
• All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage to restrictions with internal flights (where applicable), as well as coach and train transportation.
• You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.

Seat Selection & Frequent Flyer Points

Inspiring Vacations do not arrange seat selection. It is important to highlight that some airlines do not allow pre-selected seats or they may charge a fee to do so. We strongly suggest you contact the airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Online check-in 

Some airlines may not permit online check-in where flights have been booked by a travel company. Where unavailable to do so online, you will be required to check-in at the airport. Inspiring Vacations cannot check-in online on behalf of our customers.

You can enhance your holiday by arriving or departing before or after the tour, adding a stopover package en-route or booking a tour extension. On this tour you can choose from the following options:

Pre and post-tour accommodation 

• Pre-tour accommodation (Christchurch): $260 per room per night for double/twin/single
• Post-tour accommodation (Christchurch): $260 per room per night for double/twin/single room only

Please specify in the 'Special Request' field when making your purchase your preferred travel arrangements and if you would like our team to book additional nights' accommodation. The additional cost for these land arrangements will be added to your final payment invoice and are subject to availability.

• Visas
• Travel insurance (compulsory)
• Tipping
• Optional activities
• Personal expenses
• Anything not mentioned in the itinerary

The TranzAlpine schedule is yet to be advised for the 2023 season, including any scheduled track maintenance days. Grand Pacific Tours has compiled the tour dates on the expected schedules and should the rail journey not operate on the day of your tour, you will be eligible for a reduction of $140 per person from your tour price.

The Coastal Pacific schedule has been released and may not operate on some tour dates.

Should your tour be affected, your train journey will be replaced by a coach journey.

Please note that your tour is operated by Grand Pacific Tours and documentation is provided via delivery to your residential address approximately 14 days prior to departure.

In order to ensure a smooth process for delivery of your documents, you will receive a phone call directly from Grand Pacific Tours leading up to the delivery dispatch date to confirm your delivery address details.

Please ensure you answer this call and provide accurate details to the supplier. In the event that an incorrect address is provided there may be additional costs to redirect the delivery to the correct address.

If you have any questions or concerns regarding the above please do not hesitate to contact us.