Inspiring Vacations has been globally recognized and awarded for its handling of COVID-19 during the pandemic. The safety and well-being of our guests are our highest concern during this time of uncertainty, and we are continuously monitoring the evolving COVID-19 situation. 

We have adopted the advice of the WHO to ensure all customers can travel with the knowledge of how to travel safely and with confidence.

Australian owned and operated 
We are proudly 100% Australian-owned and now operating across Australia, New Zealand, the United States, and Canada. Our head office is located in Melbourne, Victoria, with offices around the globe to provide you with 24/7 support while you travel. When you book with Inspiring Vacations, you'll receive the support of travel professionals who are committed to the mission of inspiring people everywhere to experience the world.

Cooling off period
If you change your mind within 7 days of making your booking online, you can request a refund of your initial deposit payment as part of our cooling-off period.  Once your purchase date falls outside of the 7-day period, our standard terms and conditions will apply.

Please ensure that any request to cancel your booking is received via email to support@inspiringvacations.com, including the reason for cancellation.

We offer two payment options – the choice is yours. Our advertised price is based on our 'Pay in Full' option, which includes a discount by making full payment at the time of booking. Alternatively, choose our 'Installment Payment Plan' option for the flexibility of incremental payments, beginning with a low deposit.

Please click 'Book Now' and proceed to the payment page to select your preferred option under the heading ‘Choose how to pay’. The total due will be reflected accordingly.

Pay In Full Option:

• Full payment due at the time of the booking.
• Please select this option at the payment page prior to finalizing your booking

Installment Payment Plan Option:

• Book now and secure your package with only a $99.00 deposit per person.
• Pay a 1st installment of $1,685.00 per person within 28 days.
  
• Pay a 2nd installment of $1,170.00 per person within 90 days.
• You will then be invoiced for final payment 120 days prior to departure.

Booking Process

• Select the purple 'Reserve Your Seat' tab to begin your booking (you must 'Sign Up' first by entering your email and creating a password)
• Then select the purple 'Book now' tab of the tour you have selected
• Select your Departure Date, Departure City, Number of Passengers, Room Configuration, any Upgrade Options, and enter any Special Requests
• Click the purple ‘Proceed to Secure Checkout' tab
• Enter your credit card or PayPal details to secure your deposit/payment. You may also pay via BPAY (not available within 70 days of departure)
• Once your order is complete, you will be prompted to complete a Booking Form so that we can fulfill your booking
• Your booking is confirmed once your Booking Form is submitted and you can begin the countdown to your Inspiring Vacation!

Please refer to conditions below, which are agreed to at time of purchase. 

Can I extend my stay pre- and/or post-tour?

This depends on the package you are booking. 

Where available, extensions must be added at time of purchase and cannot be added post-purchase unless inside the 7-day cooling off period.

We can assist in arranging your airfares to accommodate an extension; however, you must also book the additional nights’ accommodation through us at time of booking (where available as an add-on):

• At check-out, please ensure you add the numbers of extra nights you would like pre- and/or post-tour (where available as an add-on). This can only be done at time of booking and cannot be added after purchase.
• Some packages may only offer the opportunity to book one (1) extra night pre and/or post. If you want more nights’ than what is available to book you must choose Land Only (refer below).
• If there is no option to add additional nights’ accommodation to your booking, then extending your stay with Inspiring Vacations is not an option and you can instead choose to change your booking to Land Only so you can arrange both your airfares and additional accommodation independently. 

When adding additional nights to your booking, the cost of the extra nights’ accommodation will be reflected on your invoice and payable with the final balance. 

Airfare surcharges may apply if extending due to airfare seasonal changes and possible fare differences. These are payable at the time of selecting your desired airfare. 

The second installment of your booking must be made before airfares can be booked. 

Outside of extending your stay you must select Land Only if:

• You would like to stopover
• You would like to upgrade your cabin class
• You would like a specific airline booked 
• You would like to extend longer than what is available within the package 
• You intend to book additional accommodation independently
• You would like to arrive and/or depart from another city or airport or; 
• Your preferred domestic departure city point (ie Perth, Australia) is not an option 

If you are interested in one of the above options, please select LAND ONLY at time of check-out and you will need to arrange your own airfares. Inspiring Vacations will not be accountable for flight delays or missed tour components due to late arrival or airline changes.

How to book my flights through the flight portal:

As the travel industry moves towards providing customers with more self-service options, we are excited that our customers will have the opportunity to book their flights through our flight portal. If this option is available to you, you will be notified once flights are available to book for your selected departure date. Flights may be booked by Inspiring Vacations at any time.

Please visit our FAQ for more information.

Conditions of flights for this package bookable by Inspiring Vacations:

• Flight Offer valid from select departure cities within the purchase path only
• Flights will be booked with the best available airline/s with luggage included. Low-cost carriers may be booked in conjunction with a full-service airline. Depending on the carrier, entertainment and meals may not be included but payable at an extra cost on-board. We cannot specify or guarantee the airline booked. If you would like a specific airline, please select land only. 
• Flights may not be direct and may include multiple connections
• Due to disrupted airline schedules globally with the pandemic, stopovers/transit times may be longer than usual (up to 12 hours in duration in some circumstances).
• Once ticketed, flights are non-refundable; any changes will be subject to the airline rules and change fees. 
• Full names as per passport (including all middle names) are required at the time of submitting your traveller booking form. Any error in the names submitted will be subject to fees to amend with the airline or the ticket may be non-refundable with the purchase of a new ticket required. 
• Depending on departure date and time of booking, the required booking class for airfare offer may be too far in advance to book with the appropriate airline.
• If the required booking class is unavailable at time of booking, surcharges may apply. Total cost is final only at time of ticketing. Once issued, air tickets are subject to amendment and cancellation fees or may be non-refundable
• Any airline schedule changes or cancellations are beyond our control and it is the responsibility of the customer to ensure they are familiar with the most up to date airline schedule prior to departure
• After booking, the price payable may be subject to change as a result of factors beyond the control of Inspiring Vacations. Inspiring Vacations reserves the right to increase the price payable and this will be reflected on the customer's invoice. Increases may be in relation to, but not limited to, currency fluctuations, airline taxes, airfare increases and fuel surcharges.
• Internal airfares (where applicable and included in the itinerary) will be using a local carrier and may include low-cost carriers without meals or entertainment. Checked baggage will still be included for each passenger. Any additional baggage required is payable at time of check-in. 
• If you are travelling with another party on a separate booking, we cannot guarantee that the same flights will be booked for all parties, as this strictly depends on availability. 
• All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage to restrictions with internal flights (where applicable), as well as coach and train transportation.
• You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.

Seat Selection & Frequent Flyer Points

Inspiring Vacations do not arrange seat selection. It is important to highlight that some airlines do not allow pre-selected seats or they may charge a fee to do so. We strongly suggest you contact the airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Online check-in 

Some airlines may not permit online check-in where flights have been booked by a travel company. Where unavailable to do so online, you will be required to check-in at the airport. Inspiring Vacations cannot check-in online on behalf of our customers.

COVID-19
Due to COVID there maybe disruptions to standard operating schedules of particular components of this itinerary. Should a component be effected a substitute will be confirmed prior to departure.

Fitness Requirements
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Inspiring Vacations customers.

As a general rule, porterage is not included, therefore at all times you are expected to handle your own luggage where help may not be available.

This particular tour is categorised as a”3”

Moderate Tour: A good level of fitness and mobility is required, as this tour includes a moderate level of physical activity and is considered a medium-fast paced tour. You should be able to walk up and down stairs, get on and off the coach and able to walk reasonable distances of approximately 2 kilometres per day or more with ease. Any physical ailments you may have must be disclosed at the time of booking to determine your suitability. If you have any form of walking aids, other than a walking stick or hiking poles, then this tour is not suitable.

Tipping
A friendly reminder that tipping is not included in your package. While tipping is not customary, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many destinations.

You may also consider tipping your tour leader and driver for outstanding service throughout your trip. Suggested amount for your guide, 500Y per person per day. Remember, a tip is not compulsory and should only be given when you receive excellent service.

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences, however, any changes are beyond our control.

Single Supplement
Single supplement is $1,489.00 per person, in addition to the twin-share price.

Triple Share
Not available.

Tour Length
The total length of the tour in days includes time spent in flight and is subject to change depending on the flight schedule, please refer to the day by day itinerary for the time spent on land.

Travel Insurance
Travel insurance is recommended to protect yourself against the unexpected. In addition to the support that a policy may provide, you may be asked to present a copy of your travel insurance documentation while traveling.

We have partnered with nib to offer our customers competitive rates for their travel insurance. You can book Comprehensive or Essentials cover for your domestic, international or multi-trip journeys simply by clicking HERE.

Note that Inspiring Vacations cannot provide advice with regards to any insurance product.

Visa & Passport information
It is the traveller's responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of return.

Visas may be required.

Please note that these details are subject to change without notice. We recommend visiting https://smartraveller.gov.au for up to date information in terms of entry requirements.

Tour Documentation
Final documentation including e-tickets and hotel details will be provided approximately 30 days prior to travel.

Group Size
2-16 people

Children
Children must be 5 years old or above and share a room with parents at all times. Children are charged the same price as adults.

Tour Style
To meet the needs of various types of travelers, we choose to operate various types of tours, and depending on your selected package will mean different services are provided throughout your trip. The following descriptions of each tour style we hope will ensure that each traveller has appropriate expectations before they start their travels:

• Fully Escorted - This tour is fully escorted by an expert English-speaking guide who will accompany you throughout the tour.

To enhance your journey, we are offering guests a choice of the following optional activities (prices are per person):

• Milford Sound Nature Cruise (Day 4) - $219 per person
• Shotover Jet Boat (Day 5) - $159 per person
• Mou Waho Island Cruise and Nature Walk (Day 6) - $159 per person

Optional tours can be selected once you have finalised your tour purchase and paid your deposit. When completing your Passenger Booking Form, you will be asked if you would like to add Optional Tours, where any applicable cost will be added to your final balance. If you choose not to select them at this time, you can choose to add them later by logging in to your Account online.

Please note that you must select your Optional Tours no later than 70 days before departure, after which you will be required to purchase them on tour. Please keep in mind that anything purchased on-tour is subject to availability and prices may vary as you will be paying in local currency. We appreciate your understanding.

• Airport Transfer
• Visas
• Travel insurance (compulsory)
• Tipping
• Optional activities
• Personal expenses
• Anything not mentioned in the itinerary