Inspiring Vacations has been globally recognized and awarded for its handling of COVID-19 during the pandemic. The safety and well-being of our guests are our highest concern during this time of uncertainty, and we are continuously monitoring the evolving COVID-19 situation. 

We have adopted the advice of the WHO to ensure all customers can travel with the knowledge of how to travel safely and with confidence.

Australian owned and operated 

We are proudly 100% Australian-owned and now operating across Australia, New Zealand, the United States, and Canada. Our head office is located in Melbourne, Victoria, with offices around the globe to provide you with 24/7 support while you travel. When you book with Inspiring Vacations, you'll receive the support of travel professionals who are committed to the mission of inspiring people everywhere to experience the world.

Cooling off period

If you change your mind within 7 days of making your booking online, you can request a refund of your initial deposit payment as part of our cooling-off period.  Once your purchase date falls outside of the 7-day period, our standard terms and conditions will apply.

Please ensure that any request to cancel your booking is received via email to support@inspiringvacations.com, including the reason for cancellation.

Please refer to conditions below, which are agreed to at time of purchase. 

Can I extend my stay pre- and/or post-tour?

This depends on the package you are booking. 

Where available, extensions must be added at time of purchase and cannot be added post-purchase unless inside the 7-day cooling off period.

We can assist in arranging your airfares to accommodate an extension; however, you must also book the additional nights’ accommodation through us at time of booking (where available as an add-on):

• At check-out, please ensure you add the numbers of extra nights you would like pre- and/or post-tour (where available as an add-on). This can only be done at time of booking and cannot be added after purchase.
• Some packages may only offer the opportunity to book one (1) extra night pre and/or post. If you want more nights’ than what is available to book you must choose Land Only (refer below).
• If there is no option to add additional nights’ accommodation to your booking, then extending your stay with Inspiring Vacations is not an option and you can instead choose to change your booking to Land Only so you can arrange both your airfares and additional accommodation independently. 

When adding additional nights to your booking, the cost of the extra nights’ accommodation will be reflected on your invoice and payable with the final balance. 

Airfare surcharges may apply if extending due to airfare seasonal changes and possible fare differences. These are payable at the time of selecting your desired airfare. 

The second installment of your booking must be made before airfares can be booked. 

Outside of extending your stay you must select Land Only if:

• You would like to stopover
• You would like to upgrade your cabin class
• You would like a specific airline booked 
• You would like to extend longer than what is available within the package 
• You intend to book additional accommodation independently
• You would like to arrive and/or depart from another city or airport or; 
• Your preferred domestic departure city point (ie Perth, Australia) is not an option 

If you are interested in one of the above options, please select LAND ONLY at time of check-out and you will need to arrange your own airfares. Inspiring Vacations will not be accountable for flight delays or missed tour components due to late arrival or airline changes.

How to book my flights through the flight portal:

As the travel industry moves towards providing customers with more self-service options, we are excited that our customers will have the opportunity to book their flights through our flight portal. If this option is available to you, you will be notified once flights are available to book for your selected departure date. Flights may be booked by Inspiring Vacations at any time.

Please visit our FAQ for more information.

Conditions of flights for this package bookable by Inspiring Vacations:

• Flight Offer valid from select departure cities within the purchase path only
• Flights will be booked with the best available airline/s with luggage included. Low-cost carriers may be booked in conjunction with a full-service airline. Depending on the carrier, entertainment and meals may not be included but payable at an extra cost on-board. We cannot specify or guarantee the airline booked. If you would like a specific airline, please select land only. 
• Flights may not be direct and may include multiple connections
• Due to disrupted airline schedules globally with the pandemic, stopovers/transit times may be longer than usual (up to 12 hours in duration in some circumstances).
• Once ticketed, flights are non-refundable; any changes will be subject to the airline rules and change fees. 
• Full names as per passport (including all middle names) are required at the time of submitting your traveller booking form. Any error in the names submitted will be subject to fees to amend with the airline or the ticket may be non-refundable with the purchase of a new ticket required. 
• Depending on departure date and time of booking, the required booking class for airfare offer may be too far in advance to book with the appropriate airline.
• If the required booking class is unavailable at time of booking, surcharges may apply. Total cost is final only at time of ticketing. Once issued, air tickets are subject to amendment and cancellation fees or may be non-refundable
• Any airline schedule changes or cancellations are beyond our control and it is the responsibility of the customer to ensure they are familiar with the most up to date airline schedule prior to departure
• After booking, the price payable may be subject to change as a result of factors beyond the control of Inspiring Vacations. Inspiring Vacations reserves the right to increase the price payable and this will be reflected on the customer's invoice. Increases may be in relation to, but not limited to, currency fluctuations, airline taxes, airfare increases and fuel surcharges.
• Internal airfares (where applicable and included in the itinerary) will be using a local carrier and may include low-cost carriers without meals or entertainment. Checked baggage will still be included for each passenger. Any additional baggage required is payable at time of check-in. 
• If you are travelling with another party on a separate booking, we cannot guarantee that the same flights will be booked for all parties, as this strictly depends on availability. 
• All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage to restrictions with internal flights (where applicable), as well as coach and train transportation.
• You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.

Seat Selection & Frequent Flyer Points

Inspiring Vacations do not arrange seat selection. It is important to highlight that some airlines do not allow pre-selected seats or they may charge a fee to do so. We strongly suggest you contact the airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Online check-in 

Some airlines may not permit online check-in where flights have been booked by a travel company. Where unavailable to do so online, you will be required to check-in at the airport. Inspiring Vacations cannot check-in online on behalf of our customers.

COVID-19
Due to COVID there maybe disruptions to standard operating schedules of particular components of this itinerary. Should a component be effected a substitute will be confirmed prior to departure.

Fitness Requirements
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Inspiring Vacations customers.

As a general rule, porterage is not included, therefore at all times you are expected to handle your own luggage where help may not be available.

This particular tour is categorised as a”3”

Moderate Tour: A good level of fitness and mobility is required, as this tour includes a moderate level of physical activity and is considered a medium-fast paced tour. You should be able to walk up and down stairs, get on and off the coach and able to walk reasonable distances of approximately 2 kilometres per day or more with ease. Any physical ailments you may have must be disclosed at the time of booking to determine your suitability. If you have any form of walking aids, other than a walking stick or hiking poles, then this tour is not suitable.

Tipping
A friendly reminder that tipping is not included in your package. Tipping is not compulsory on your trip, but they can make a big difference to locals employed in the tourism industry and is a welcome way to show your appreciation. If you feel that your guide/s and driver have done an impeccable job, you can choose to give a gratuity, but this is entirely your decision.

During the land section of your trip, we suggest tipping your leader and bus driver approximately  4-6 EUROS (AUD$7-10) per person per day. At local restaurants and cafes it is customary to tip 10%-15% of the bill. 

For the cruise section of your trip, we recommend the following guidelines: Cruise Manager: EUR 5 (Kn 40) per person per day; Crew (all ship services and assistance with luggage): EUR 10 (KN 80) per person per day; 

Local guide (offers in-depth information at specific locations) EUR 1-2 (10-15 KN per half day of sightseeing)

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences, however, any changes are beyond our control.

Single Supplement
Single supplement is $2,592.00 per person, in addition to the twin-share price.

Triple Share
Not available.

Tour Length
The total length of the tour in days includes time spent in flight and is subject to change depending on the flight schedule, please refer to the day by day itinerary for the time spent on land.

Travel Insurance
Travel insurance is recommended to protect yourself against the unexpected. In addition to the support that a policy may provide, you may be asked to present a copy of your travel insurance documentation while traveling.

We have partnered with nib to offer our customers competitive rates for their travel insurance. You can book Comprehensive or Essentials cover for your domestic, international or multi-trip journeys simply by clicking HERE.

Note that Inspiring Vacations cannot provide advice with regards to any insurance product.

Visa & Passport information
It is the traveller's responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of return.

Visas may be required.

Please note that these details are subject to change without notice. We recommend visiting https://smartraveller.gov.au for up to date information in terms of entry requirements.

Tour Documentation
Final documentation including e-tickets and hotel details will be provided approximately 30 days prior to travel.

Group Size
Independent travel on land in Croatia with a cruise of 50-70 passengers.

Children
Children must be 5 years old or above and share a room with parents at all times. Children are charged the same price as adults.

Tour Style
To meet the needs of various types of travelers, we choose to operate various types of tours, and depending on your selected package will mean different services are provided throughout your trip. The following descriptions of each tour style we hope will ensure that each traveller has appropriate expectations before they start their travels:

• Partially Escorted - A portion of these packages runs as a group tour where you will be escorted by an expert tour leader. Another portion is independent, whether conducted by rail, cruise or land, and you will travel between destinations on your own, with free time to explore at your own pace.

This package is sold as land only, however you do have the option of adding domestic & international airfares to your booking. Simply click on’ book now’, and under upgrades ,  you will be asked “Would you like us to contact you around our flight service?”. By selecting this option Inspiring Vacations will contact you to discuss adding flights to your chosen destination. We can then assist with turning your booking into a flight inclusive package.

Upon completing the purchase of your package and fulfilling the following booking requirements, you will be granted access to our flight portal via your Traveller Hub.

• 1st installment or full payment has been made
• Your booking is within 11 months of departure
• Your booking is labeled as ‘confirmed’ in Traveller Hub

Once these criteria have been met, access will be made available to you via Traveller Hub to book your flights via our flight portal.

The following requests are able to be processed through the online flight portal:

• Airline Preferences - You may wish to fly with a particular airline
• Cabin Preferences - These include upgrading to premium economy or business class
• Extensions (start and end cities must remain the same) - You may request to extend your stay pre or post tour.

The online flight portal is unable to process the following requests and you must book these yourself independently:

• Stopovers - Is where you might want to stop in transit for a certain amount of days prior to your tour or after your tour.
• One way flights
• Different start or end city to the tour - you may not amend the arrival or departure city of your itinerary. 
• Around the world tickets  - Is when a ticket includes multiple stops in different continents.
• Return home to a different city from the one you departed.
• Frequent Flyer point redemption - Is when an airline allows you to redeem points to pay for your flights or upgrade your ticket.  

Online check-in 

Some airlines may not permit online check-in where flights have been booked by a travel company. Where unavailable to do so online, you will be required to check-in at the airport. Inspiring Vacations cannot check-in online on behalf of our customers.

• International airfares
• Arrival airport transfers
• Visas
• Travel insurance (compulsory)
• Tipping
• Optional activities
• Personal expenses
• Anything not mentioned in the itinerary