10 Day Essential Switzerland

• 9 nights in 3 & 4-star hotels 
• Breakfast daily 
• 2nd class Swiss Travel Pass for seamless rail and boat transportation 
• Local guest cards in Geneva, Zermatt, Lucerne, and Zurich for free local transport
• Sightseeing and entrance fees as per itinerary

• Geneva – Guided city tour including the Old Town and UN district 
• Geneva – Jet d’Eau and Flower Clock 
• Rhône Valley – Scenic train journey to Zermatt 
• Zermatt – Alpine village exploration 
• Lucerne – Scenic cruise on Lake Lucerne 
• Zurich – Guided city tour and Zurichberg district 
• Zurich – Lindt Home of Chocolate visit

Optional tours
To enhance your journey, we are offering guests a choice of the following optional activities (prices are per person):

• Matterhorn Glacier Paradise (Day 5) - $153 per person

• Gornergrat Railway (Day 5) - $153 per person

• Mount Pilatus (Day 7) - $104 per person

Optional tours can be selected once you have finalised your tour purchase and paid your deposit. When completing your Passenger Booking Form, you will be asked if you would like to add Optional Tours, where any applicable cost will be added to your final balance. If you choose not to select them at this time, you can choose to add them later by logging in to your Account online.

Please note that you must select your Optional Tours no later than 70 days before departure, after which you will be required to purchase them on tour. Please keep in mind that anything purchased on-tour is subject to availability and prices may vary as you will be paying in local currency. We appreciate your understanding

Please note: All add-ons, including upgrades, pre/post accommodation, and optional tours, are subject to availability until confirmed by our operators. We recommend waiting for final confirmation of all itinerary components before making irreversible bookings like flights.

Upgrades 

4 Star Accommodation Upgrade - XX per person twin share, XX per person solo share. 
For travelers seeking an elevated level of comfort and additional amenities, we offer a premium 4-star hotel upgrade throughout your Swiss journey. By selecting this option, you will enjoy superior rooms and enhanced service in centrally located properties. Our featured 4-star hotels for this itinerary include:

• Geneva: Warwick Geneva Hotel or similar 
• Zermatt: Alpen Resort or similar
• Lucerne: Radisson Blu or similar
• Zurich: Glockenhof or similar

Specific hotel assignments are subject to availability. Your final hotel confirmation and stay details will be provided with your final documents, sent approximately 30 days prior to your departure.

Airport Transfers 
Some of our packages will include airport transfers in either one or both directions when arriving or departing from your destination. To know if transfers are included please view the ‘inclusions’ section of your selected package. If airport transfers are stated, transfers will be included as advised.

If transfers are not included, we also offer the option to book your airport transfers using our online portal. Access to this portal is available through your Traveller Hub once your booking is confirmed. Transfers are readily available and do not need to be booked until your final hotel list has been confirmed. Once you have made a transfer booking, please refer to your confirmation email for all transfer details including a local contact number for the transfer company.

If you book pre and/or post-tour accommodation on your arrangement, and the tour includes transfers, note that these will be forfeited. The transfers are only provided in line with the tour dates and pre and/or post-tour accommodation purchased through Inspiring Vacations when available.

Bedding Configuration
Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences, but we can not guarantee your request will be available at all properties.

Single travellers
When booking this tour, solo travellers will be presented with two options:

1 - Single Supplement

By paying an additional $2,450.00 per person, in addition to the twin-share price, you guarantee the privacy of your room throughout the entire tour.

Please note when choosing Single Supplement for this tour, your room will generally consist of a double or semi-double bed. Occasionally there may be a hotel that will provide a single bedded room for single travellers. 

2- Shared Room with a known friend

If travelling together with a friend, you can opt to share your room with them and avoid paying a single supplement. 

You and your friend can create a unique booking each. Creating a unique booking, gives each of you the flexibility of making different travel arrangements (such as adding extra accommodation, flights, etc), making separate payments and having individual access to our Traveller Hub

During the purchase path, you will need to provide your friend’s booking ID (if known) or at a minimum, your friend’s full name.

Triple Share
Not available

Payment Information 
This product requires a $99.00 deposit per person and full payment within 48 hours to secure your booking.

Once you have created your booking you will be directed to your invoice to choose your preferred payment method.

Cooling Off Period 
A refund will be available within the 7-day cooling-off period unless otherwise restricted by the purchased product. 

Where 'last minute' bookings are available within 71 days of departure, the cooling-off period does not apply and bookings are immediately non-refundable.

TERMS AND CONDITIONS
Please review our terms and conditions here: https://www.inspiringvacations.com/au/page/terms-and-conditions 

Starting Point

Your starting hotel may differ from the original itinerary. Please refer to your final documentation, which will be provided approximately 14–30 days before departure, for your confirmed hotel list.

If you need to book pre-tour accommodation independently, we suggest you do this only once you have received your final hotel list for your tour. If you would like to book something sooner, we recommend that you book using a flexible rate that can be cancelled through your chosen third-party provider without penalty.

Travellers will arrive at various times throughout the day depending on flights booked. If arriving before standard check-in time, which is generally 3pm, you are welcome to leave your luggage at hotel reception and explore your surroundings until check-in becomes available as there are no scheduled activities on Day 1 of the itinerary. The hotel may grant early check-in; however, this is strictly subject to availability and at the hotel’s discretion.

Note: If you need to apply for a tourist visa before departure, we recommend using the details of the suggested hotel on the tour itinerary if you wish to fulfil this before the release of your final tour documentation. Please refer to our visa section for more information on whether or not a visa is required for your destination.

Arrival Details

Airport transfers are not included as part of your package. However, we trust that your journey from the airport to the hotel will be comfortable and hassle-free.

To make your way to your hotel from the airport, there are various connections you may use with your Geneva Guest Card for free. The airport information desks can provide helpful advice too. 

Optional Airport Transfers - Transfer Portal

Depending on the package purchased, you may have the option to add airport transfers to your booking and you can do so through your Traveller Hub account. We partner with an online marketplace where travellers can compare and select the transfer of their choice.

Inspiring Vacations acts as an agent on behalf of our transfer service partner and any service is delivered by the provider. Inspiring Vacations cannot be held liable for any loss resulting from the transfer service provided. It is the customer's responsibility to ensure any transfer booked meets the requirements of any other travel arrangements. Likewise, your tour leader or any of our on-ground representatives cannot be held responsible for the service of your transfer nor are they in a position to assist with amending your reservation. Any transfer booking is separate from any other booking with Inspiring Vacations, regardless of whether purchased with regards to the same travel journey.

When you make your transfer service booking, you will receive a confirmation email and this will include your meeting instructions, as well as direct contact details. Please ensure you print and bring this with you as you will need to ensure you can make direct contact with your transfer service provider.

In Case of Emergency

Although we strive to deliver exceptional holiday experiences, unforeseen circumstances can occasionally arise during travel. If any issues arise during your tour, it is essential to promptly communicate them to your tour leader or local representative so they can take immediate action to address the problem and minimise any negative impact on the remainder of your journey.

If your tour leader or local representative is unable to resolve a situation to your satisfaction, please request that the matter be escalated to their direct manager for further assistance.

When your final tour documentation is released, this will include an emergency contact for our local travel partner while you are on tour. If this is not included in your documentation, you will receive this information on arrival during your welcome meeting.

Finishing Point

Your finishing hotel may differ from the original itinerary. Please refer to your final documentation which will be provided approximately 14–30 days before departure for your confirmed hotel list.

If you need to book additional post-tour accommodation, please do so once you have the final hotel list. We recommend booking a flexible rate that can be changed or cancelled without penalty should there be any unforeseen changes to your booking.

Travellers will depart at various times throughout the day depending on flights booked. Check-out time is generally from 10am–12pm. You are welcome to leave your luggage at hotel reception and spend your final moments exploring the area, or speak with hotel staff if you would like to extend your check-out time. This service is subject to availability and may incur an additional cost payable directly.

Departure Details

Airport transfers are not included as part of your package. Your Zurich Guest card will provide free public transport options for travel to the airport. 

As an added service, we do offer airport transfers at an additional cost which can be booked via your Traveller Hub.  We recommend you wait until you receive your final documentation to book transfers as your start and end hotels will only be confirmed at this point. Please note that if you are choosing to book an independent airport transfer service, your Inspiring Vacations Tour Leader cannot be held responsible for any unforeseen circumstances that may arise, nor can they resolve any concerns that you may have with your transfer service.

To make your way to the airport, there are various connections by train or limousine bus. Most destinations offer ride-share services, such as Uber or Didi. If you're having any problems, you can speak to hotel reception before your departure. 

Tour Suitability

• This is a self-guided itinerary designed for travellers who value the freedom to explore at their own pace. While city tours and rail passes are pre-arranged, you are responsible for managing your own daily schedule outside of fixed activities.
• You must be able to handle your own luggage independently. This includes lifting bags onto and off trains, navigating stations, and walking between rail platforms and your accommodation. Luggage handling and porterage are explicitly excluded from the package.
• A moderate level of fitness is required to navigate Switzerland’s transport network. You should be comfortable walking on varied terrain, including the cobblestone streets of Old Towns and steep steps found in some train carriages or stations.
• Travellers must be confident in navigating international airports and train stations without personal assistance. You will be using a Swiss Travel Pass to travel between cities such as Geneva, Zermatt, and Lucerne according to the provided itinerary.
• Preparation for varied weather is essential, as temperatures in mountain regions like Zermatt or Mount Pilatus can differ significantly from city centres.

Trusted Travel Partner Tour

Your chosen tour will be operated by one of our trusted travel partners. These are meticulously crafted tours designed by established travel partners we know and trust. These tours offer a unique and exciting way to explore the world, packed with incredible sights and experiences.

Visas & Entry Requirements

Many countries require a visa and obtaining the correct visa for your tour and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your tour. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the visa entry requirements for your nationality via our page here:

https://inspiringvacations-8357211.hs-sites.com/visa-information 

You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.

We need your passport information to get everything ready for your tour so the information on your booking must match your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends.

Child Policy

Children must be 5 years old or above and share a room with parents at all times. Children are charged the same price as adults.

Pace

This tour category is Leisurely

Our Leisurely tours are designed for a relaxed travel experience, they feature longer stays in each destination and ample free time. Unpack, unwind, and explore at your own pace with minimal early starts or hotel changes.

Activity and Mobility

This tour is categorised as: 3 out of 5 - Balanced

Our Leisurely tours are designed for a relaxed travel experience, they feature longer stays in each destination and ample free time. Unpack, unwind, and explore at your own pace with minimal early starts or hotel changes.

Activity and Mobility

This tour is categorised as: 3 out of 5 - Balanced

Activity snapshot

• Activity: A relaxed-paced itinerary combining guided city touring (Geneva and Zurich) with plenty of free time to explore at your own pace as independent travel.
• Typical walking distances: Varies by day and how much you choose to explore, but plan for regular easy to moderate walking in towns and cities (2-3km), with longer days possible if you opt into mountain excursions and extended wandering.

Mobility requirements

• Mobility: Best suited to travellers comfortable managing their own day-to-day movement, walking between hotels, stations and sights, and boarding/alighting trains during the included rail travel. The itinerary includes multiple rail journeys using a Swiss Travel Pass, plus boat travel (Lake Lucerne cruise) and public transport (Zurich trams on the guided tour).
• Walking Surfaces: Expect a mix of paved footpaths and cobblestone streets in historic areas (notably Geneva Old Town), plus lakeside promenades and village streets (including Zermatt’s car-free lanes).

Terrain & environment

• This journey moves from cities to alpine environments, including high-altitude options in Zermatt (e.g., Matterhorn Glacier Paradise at 3,883m) and mountain viewpoints/walking paths around Mount Pilatus. Weather can change quickly in the Alps, and conditions may be cooler and windier at elevation.

As a general requirement across all of our tours, you may be required to walk up and down stairs, get on and off transportation, handle your own luggage, and participate in all scheduled sightseeing that may be conducted on uneven ground and terrain. Any physical ailments you may have must be disclosed at the time of booking to determine your suitability and where required, supporting documentation may be requested to ensure that we are comfortable that you will enjoy your tour.

Tour Type

Independent

This tour is designed as an independent travel journey, offering you the freedom to experience Switzerland’s wonders at your own pace. Unlike a fully escorted group tour, you have the flexibility to choose your own daily start times and explore local sights independently using your included Swiss Travel Pass.

To ensure you don't miss the historical significance of your surroundings, specific city tours in Geneva and Zurich are included. During these scheduled highlights, you will be joined by a professional local guide in a group setting,  who will provide expert commentary and insights into the culture and landmarks of these vibrant cities.

Exclusions

• International airfares
• Arrival airport transfer 
• Departure airport transfer
• Visas
• Train seat reservations 
• Travel insurance (compulsory)
• Tipping
• Optional activities
• Personal expenses
• City Tax
• Anything not mentioned in the itinerary

Getting Around

Swiss Travel Pass: This all-in-one ticket is your key to the Swiss Travel System.

• Unlimited Rail, Road, and Boat: Enjoy unlimited travel on national trains, buses, and boats.
• Panoramic Trains: While travel is included on premium panoramic routes, a separate seat reservation and surcharge are often required.
• Mountain Excursions: Your pass provides a 50% discount on most mountain railways, including your optional trips to Gornergrat and Mount Pilatus.
• Museum Access: The pass doubles as a Swiss Museum Pass, granting free entry to over 500 museums, including the Lindt Home of Chocolate in Zurich.
• How to Use: Simply show your digital or printed pass with its QR code to the conductor when requested. Always carry your passport, as inspectors may ask to cross-check your identity.

Local Guest Cards: Upon checking into your hotels in Geneva, Zermatt, Lucerne, and Zurich, you will receive local guest cards that complement your Swiss Travel Pass.

• Geneva Transport Card: Provides free use of all public transport within the city (Unireso zone 10), including buses, trams, and yellow lake taxi boats (Mouettes Genevoises).
• Zermatt Public Transport: Since Zermatt is car-free, the village provides free electric buses for all visitors, which is essential for reaching mountain stations and moving luggage. Note that hotels in Zermatt typically do not issue a separate "visitor card" as the local e-bus is already free for everyone.
• Lucerne Visitor Card: Grants free travel on buses and trains within the city network (zone 10) and offers discounts on various local attractions.
• Zurich Card: This comprehensive pass offers unlimited 2nd class travel on all forms of public transport (tram, bus, train, boat, and cable car) in the city and surrounding region. It also includes free or reduced admission to most city museums and short lake cruises.

Benefits: These cards often include free local Wi-Fi hotspots and additional discounts at local boutiques and leisure facilities that may not be covered by the national Swiss Travel Pass.

How to Use: These are typically provided as a digital link via email before arrival or as a physical card at check-in. You must present the card alongside your ticket or pass to claim local discounts.

Hotel Ratings

Star ratings can differ between countries, reflecting diverse standards and amenities. To give you the most accurate picture possible, we don't just rely on a single source for hotel ratings. We go beyond by researching various trusted travel websites like Tripadvisor and Booking.com. This allows us to analyse a wider range of genuine customer reviews and experiences, giving you a well-rounded understanding of the hotel's typical star rating.

This means you can book with confidence, knowing the hotel has a strong track record of satisfied guests. 

Accommodation Details

Your accommodation has been carefully selected to provide a comfortable and convenient base for your independent Swiss adventure. This tour features high-quality 3-star accommodation as the standard package. For travelers seeking an enhanced level of comfort, a 4-star hotel upgrade is available. Regardless of the star rating selected, all hotels are chosen for their excellent value, cleanliness, and authentic Swiss hospitality, and include daily breakfast to fuel your day of exploration.

To facilitate effortless travel on the world-class Swiss rail network, most hotels are strategically located within a 5 to 10-minute walk from the main train stations. This central positioning is vital for an independent journey, allowing you to easily manage your own luggage between the train platform and your hotel without the need for additional transfers. Furthermore, upon check-in, your hotel will provide you with local guest cards, ensuring you have immediate access to the city's public transport network and various local discounts from the moment you arrive.

Luggage Requirements

To ensure you can navigate Swiss train stations and carriages with ease, please adhere to the following guidelines:

• Weight Limit: We strictly recommend a maximum of one suitcase per person, weighing no more than 20kg.
• Self-Management: Porterage is not included in this package. You must be able to lift, carry, and stow your own luggage in overhead racks or designated floor areas on all trains.
• Dimensions: While Swiss trains are spacious, aisles must remain clear. Aim for a suitcase no larger than 158cm (total length + width + height) to ensure it fits into standard storage areas.
• Daypack: A small, lightweight daypack (15-25L) is essential for your daily excursions to places like Zermatt or Mount Pilatus, allowing you to keep essentials like your Swiss Travel Pass, water, and camera handy.

Packing Essentials

Switzerland’s weather from spring through autumn is varied and unpredictable. You may experience everything from blooming spring meadows to hot summer afternoons and crisp autumn mornings.

The "Rule of Layers"

• Base Layers: Lightweight, moisture-wicking T-shirts (merino wool or synthetics) are ideal for all seasons.
• Insulation: A fleece or lightweight "puffy" down jacket is vital. Even in the height of summer, temperatures at mountain peaks like Gornergrat or Mount Pilatus can be near freezing.
• Outer Shell: A quality waterproof and windproof rain jacket is non-negotiable. Rain is common year-round, and a jacket doubles as a windbreaker at high altitudes.

Footwear & Accessories

• Shoes: One pair of sturdy, comfortable walking shoes or sneakers with good grip for cobblestone streets and paved paths. For those planning more rugged trails, light hiking boots are recommended.
• Sun & Weather Protection: The alpine sun is intense; pack a hat, high-factor sunscreen, and sunglasses.
• Swimwear: Essential if you plan to visit hotel pools or take a refreshing dip in Switzerland's lakes during the warmer summer months.
• Tech: A Type J Swiss plug adapter (Type C often works for two-pin devices) and a portable power bank, as cold or extensive use can drain phone batteries during navigation.
• Hydration: A refillable water bottle; Swiss tap water and public fountains offer some of the world's cleanest drinking water for free.
  

Climate

Switzerland's climate between April and October is temperate and highly varied, with conditions shifting dramatically based on your altitude. During the Spring (April–May), you can expect mild valley temperatures between 11°C and 20°C, though mountain regions like Zermatt remain much colder, often hovering between 3°C and 15°C with lingering snow. As the tour moves into Summer (June–August), the cities of Geneva and Zurich become quite warm, typically reaching between 20°C and 28°C, while the alpine air in Zermatt stays a refreshing 10°C to 22°C.

By Autumn (September–October), the air turns crisp and clear, with city temperatures cooling to a pleasant 10°C to 20°C. However, if you are ascending to mountain summits like Gornergrat or Mount Pilatus, be prepared for a significant drop; temperatures at these heights can sit near or below freezing even when the valleys are mild. Because the weather is famously unpredictable, it is common to experience a 1°C drop for every 100 meters of elevation gained, making layers essential regardless of the month.

Currency and ATMs

While Switzerland is geographically in Europe, it is not a member of the EU and uses its own national currency, the Swiss Franc (CHF). The franc is a stable, "safe-haven" currency that remains distinct from the Euro.

• The Swiss Franc (CHF): Prices are displayed as CHF or Fr.. Banknotes are currently issued in denominations of 10, 20, 50, 100, 200, and 1,000 francs. Coins are available as 5, 10, 20, and 50 centimes (also called rappen), as well as 1, 2, and 5 franc pieces.
  
  
• Card vs. Cash: Switzerland is highly card-friendly, and you can pay with Visa and Mastercard in most hotels, restaurants, and shops. However, it is essential to carry a small amount of cash for minor purchases, such as mountain café snacks, small souvenir shops, or public toilets that may require a 1 CHF coin.
  
  
• ATMs (Bancomats): ATMsare abundant throughout Switzerland and can be found at almost every train station, airport, and town center. They are the most convenient way to withdraw local currency using your foreign debit card.
  

Food and Allergies 

Switzerland offers a high-quality dining experience that reflects its regional diversity, with an emphasis on fresh alpine dairy and hearty local ingredients.

Food & Local Specialties

While you have the freedom to choose your own dining spots, each region features iconic dishes worth experiencing:

• Geneva: Look for Longeole, a traditional pork sausage flavored with fennel and peppercorns.
• Zermatt & Valais: This region is the home of Raclette, where melted cheese is scraped over boiled potatoes, pickles, and onions.
• Lucerne: Sample Älplermagronen (Alpine Macaroni), a comforting blend of pasta, potatoes, cheese, and cream, often served with applesauce.
• Zurich: Do not miss Zürcher Geschnetzeltes, tender veal strips in a creamy mushroom and white wine sauce, traditionally paired with a crispy Rösti (Swiss potato pancake).
• Swiss Chocolate: As you travel, you will find countless opportunities to enjoy world-famous Swiss chocolate, particularly during your visit to the Lindt Home of Chocolate in Zurich.

Managing Allergies & Dietary Preferences

Switzerland is highly attentive to dietary needs, but as this is an independent tour, clear communication is essential:

• Allergen Labeling: Swiss law requires the 14 most common allergens to be clearly identified on pre-packaged foods and disclosed by restaurants.
• Translation Cards: It is highly recommended to carry "Chef Cards" printed in French (for Geneva) and German (for Zermatt, Lucerne, and Zurich) that clearly state your specific allergies.
• Vegetarian & Vegan Options: Switzerland is home to the world's oldest vegetarian restaurant, Hiltl in Zurich, and most modern eateries offer high-quality plant-based or gluten-free alternatives.
• Gluten-Free Dining: Many restaurants now offer dedicated gluten-free menus or marked options, particularly for Italian staples like pizza and pasta.

Dining Tips

• Water: Tap water in Switzerland is excellent and safe to drink. In restaurants, tap water is typically available but may not always be free; some establishments charge a service fee for carafes.
• Tipping: Service charges are legally included in your bill. While a tip is not mandatory, it is common local practice to round up the bill or leave an additional 5–10% for friendly and attentive service.

Safety and Security

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your own government's advice for the most up-to-date travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. 

Switzerland remains one of the safest destinations in the world for independent travelers. While serious crime is remarkably low, maintaining awareness and following local safety protocols will ensure a smooth journey through the Alps.

• Personal Safety & Crime: Serious crime is rare, and solo travelers—including women—can generally explore with confidence at any hour. However, petty theft such as pickpocketing and bag snatching is on the rise, particularly in major transport hubs like Geneva and Zurich and crowded tourist areas like the Jet d'Eau.
• Public Transport Safety: Swiss trains and stations are highly secure, but you should remain vigilant against distraction techniques used by thieves. Never leave valuables in overhead storage compartments on trains; keep your most important documents and cards on your person or in a secure money belt.
• Mountain & Outdoor Safety: High-alpine terrain is easily accessible but should never be underestimated. Always stick to marked trails, as venturing off-path can lead to hazardous terrain or legal penalties. Check local weather forecasts before any excursion, as conditions at summits like the Gornergrat or Mount Pilatus can change in minutes.
• Common Scams: Be wary of "helpful" locals offering unsolicited assistance at ATMs or ticket machines, as well as individuals asking you to sign petitions or offering "free" souvenirs, which are often ruses for pickpocketing. In Geneva, be alert for "fake police" who may ask to see your wallet for a "random check".
• Local Laws & Etiquette: You are legally required to carry identification at all times in Switzerland. Respect local "quiet hours," especially on Sundays, and note that jaywalking or crossing on a red light can result in an immediate on-the-spot fine.

Apps to Download

Some useful apps you may want to consider downloading before your tour include Google Translate, the lens function is especially useful when wanting to read product labels, signs, and menus. Google Maps with offline maps downloaded is great for easy navigation without being reliant on wifi. 

To ensure a seamless independent journey through Switzerland, we recommend downloading these essential apps before you arrive:

• SBB Mobile: Your primary companion for the Swiss rail network, providing real-time schedules for all trains, buses, trams, and boats. It offers platform information, live journey tracking, and allows you to store your Swiss Travel Pass digitally via the "Tickets & Travelcards" tab.
• MeteoSwiss: The official federal weather app, which is crucial for mountain excursions. It provides highly accurate local forecasts, live rain radars, and severe weather warnings specifically tailored for different altitudes.
• Google Maps: Excellent for navigating city streets on foot and finding local restaurants or pharmacies. It integrates well with Swiss public transport for "door-to-door" directions in cities like Geneva and Zurich.
• ZVV App: Highly recommended for your time in Zurich, as it provides detailed local transport information and the "Check-in Ticket" function for the surrounding region.
• Matterhorn App: The official app for Zermatt, offering village maps, real-time status updates for mountain lifts (Gornergrat and Glacier Paradise), and local hiking trail information.
• Rega: An essential safety app that can share your exact GPS coordinates directly with Swiss Air-Rescue in case of an emergency, even in areas with weak mobile signals.
• Too Good To Go: A great budget-friendly option for independent travelers, allowing you to purchase discounted surplus food from local Swiss bakeries and restaurants.

Itinerary Changes

Sometimes, unexpected things can happen, like unpredictable weather or higher-than-usual crowds at attractions. In these situations, your tour leader might need to adjust the itinerary slightly to improve your overall experience. 

This flexibility ensures you get the most out of your trip! Your tour leader will always keep you informed of any changes and explain the reasoning behind them. Remember, when travelling with a group, sometimes going with the flow can lead to even more amazing experiences.

Travel Insurance

Travel insurance is strongly recommended on all our trips. We require that at a minimum you are covered for medical expenses including emergency repatriation. It is also important to consider forced pre-trip cancellations and how your chosen insurance policy may cover such circumstances, so please keep this in mind when choosing your provider. 

We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will be asked by your tour leader for your travel insurance details if they were not already added to your Traveller Hub account pre-departure.

If you have credit card insurance your Inspiring Vacations tour leader or local guide may require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details before arriving in-country.

Before you depart, you will be asked to submit your Travel Insurance details through the booking holder's Traveller Hub account through the Inspiring Vacations website. This is to ensure that we have this information readily available should we ever need it. 

Health, Wellness & Fitness Requirements

All travellers need to be in good physical health to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell before travelling, please stay at home and contact us to make alternative arrangements.

When selecting your trip please make sure you have read through the itinerary carefully to assess your ability to manage and enjoy our style of travel. If we find that you are unable to complete the itinerary without undue risk to yourself and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.

You should consult your doctor for up-to-date medical travel information or any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements. For the safety and wellbeing of yourself and others, if you are unwell before travelling, please stay at home and contact us to make alternative arrangements and we would be more than happy to assist you.

Important Information for Customers with Mobility Limitations

We want to ensure everyone has a fantastic and inclusive experience on our tours. If you require the use of a mobility aid, such as a cane, walker, or wheelchair, please disclose this information at the time of booking.

To ensure a smooth and enjoyable experience for the entire group, our tours are designed with a specific itinerary in mind. This may involve moderate walking, uneven terrain, or stairs. While some itinerary adjustments may not be possible, we'll do our best to find alternative solutions within the planned activities whenever possible.

Open communication helps us ensure your trip is a perfect fit and it allows your local guide or tour leader to assist you where possible. 

Information for CPAP Users

If you use a CPAP machine, please let us know at the time of booking. Some portions of our itinerary, like overnight cruises or camping trips, may have limited access to power outlets. In such cases, we recommend travelling with portable battery packs. 

Certain activities, like overnight journeys on board smaller vessels, may not be suitable for CPAP use due to space limitations or noise concerns. We can discuss these potential limitations upfront and help you make informed decisions about your trip.

Documentation

Tour documentation is typically emailed to the lead passenger or your travel agent between 14-30 days before your scheduled departure. This will include your final hotel list. 

Official Travel Advice

To ensure a smooth and enjoyable journey, we recommend referring to the official travel advisory website of your home country for the latest updates on your chosen destination. These websites provide valuable information on:

• Safety and Security: Current risks and precautions for the country you'll be visiting.
• Visa Requirements: Ensure you have all the necessary documentation for entry.
• Entry and Exit: Up-to-date border regulations and health requirements.

Here are some helpful links to get you started:

• Australia: https://www.smartraveller.gov.au/destinations
• New Zealand: https://www.safetravel.govt.nz/
• America: https://travel.state.gov/
• Canada:https://travel.gc.ca/travelling/advisories 
• India: https://www.mea.gov.in/travel-advisories.htm

In the unlikely event of a situation that could potentially disrupt your tour, we want to assure you of the following:

• Local Expertise: We maintain regular communication with our trusted travel partners in your destination.
• Constant Monitoring: We continuously monitor official travel advisories from relevant government websites.
• Flexibility and Safety: Should it become necessary, we will make appropriate adjustments to your itinerary to prioritise your health and safety.

By staying informed and working together, we can ensure a fantastic travel experience for you. We will post our own travel updates to our website here.

Connect with fellow travellers on Facebook

During your booking journey, you might have received an email inviting you to join a special Facebook group dedicated to your chosen destination. These vibrant online communities are exclusively for Inspiring Vacations travellers headed to the same incredible place. Joining this group unlocks a wealth of information and connections. Swap travel tips, share packing insights, or even see if anyone's interested in travelling together.  

We also regularly host insightful webinars featuring travel experts who share their tips and tricks for navigating your destination and maximising your itinerary. Don't miss out on this amazing opportunity to connect, learn, and get even more excited about your upcoming trip!

Travelling in a Group

Travelling in a group means you will experience both the pleasures and perhaps at times, some of the frustrations of travelling with people you don’t know. The good news is you all have at least one thing in common: a love of travel and exploration. Your fellow travellers will probably come from different parts of the world, and fall into different age groups. We ask you to be understanding of the various needs and preferences of your group—patience with your fellow travellers is sometimes required for the overall benefit of the group. If you are requested to be at a place at a certain time, please ensure that you respect this request from your tour leader or local guide. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip before departure.

Community Guidelines

Inspiring Vacations does not tolerate any kind of violence, harassment (whether physical, verbal or sexual), or disrespect toward fellow travellers, our teams (Inspiring Vacations Tour Leaders and local expert guides) or local communities.

Any behaviour that prevents your Inspiring Vacations Tour Leader from continuing the itinerary as planned, breaks local laws or opposes any of these guidelines, may result in Inspiring Vacations removing you from the tour.

If something concerns you during your travels, please speak to your Inspiring Vacations Tour Leader immediately. Alternatively, when you are on-tour and require immediate support you can contact our Customer Support team and select the “On-Tour” option when listening to the options.

Inspiring Vacations Tour Leader vs Guide

While both tour leaders and local guides enrich your travel experience, their roles differ. Tour leaders, who often accompany you for the entire trip, handle logistics, ensure smooth sailing of the itinerary, and act as your point of contact for any concerns. They might provide general information about destinations, but in-depth historical or cultural knowledge often comes from local guides. Local guides, frequently native to the area, lead tours at specific sites or attractions, offering a deeper understanding of the local history, art, or way of life.

Coach Transportation

The size of your coach will comfortably accommodate your group. There's usually room for some extra seats, ensuring a relaxing journey. Your luggage will be safely stored either underneath the coach or in a dedicated trailer.

While the exact coach style may vary depending on the departure, all our coaches offer comfortable seating. Keep in mind that Wi-Fi and charging outlets might not always be available. To stay connected and avoid dead batteries,  we recommend fully charging your devices beforehand or bringing a portable charger.

For longer journeys, we'll make sure to include ample restroom breaks along the way, so you can freshen up and recharge at your convenience, as facilities are not on-board the coach.

Staying Connected

If you want to stay connected and access reliable internet while on tour, there are a few options available. It is possible to purchase a virtual sim and we recommend contacting your mobile phone provider for assistance in doing so. You can add a roaming data plan to your existing phone contract is another option, albeit an expensive one. You will need to arrange this before departure. Purchasing a local SIM may be possible as a final option. 

We also recommend downloading WhatsApp and using this to communicate with other group members while on tour, and of course, after the tour if you’d like to stay in touch. Our tour leaders may also use this as a means of communicating essential trip information with you, as well as if you choose to add-on transfers to your booking, as your driver may use this to confirm arrangements with you.

Post-Tour Feedback

Once your booking is confirmed, you will receive a link to a post-purchase survey, which is your opportunity to share your feedback with us on your booking experience and interactions with our Sales and Customer Success teams. This feedback is invaluable to ensure that we are servicing our customers to the best of our ability. 

Furthermore, towards the end of your travels and while you are in your destination, you will receive an email from us with a link to an in-depth trip survey. It is very important to us that we hear from our customers to ensure that we continue to meet and exceed customers' expectations, so this will be your opportunity to let us know how your trip has been, what has worked well and potentially what could be improved.

This is a land only package.

This package does not include international airfares. If you would like to add airfares to your booking our flight portal will be available via your Traveller Hub. The flight portal will allow you to search for all available airfares to your destination. The function works like most general flight search engines allowing you to select your preferred airline, book different cabin classes (eg. Business class) and view flight durations and transit times to your destination. 

The flight portal will be available via your Traveller Hub once the following criteria has been met:

• Your booking is confirmed
• Your departure date is within 11 months
• You  have completed your passenger detail form

Visit our Flight Hub for more information on terms and conditions, amending your flights and information on luggage allowances.