Thank you for visiting our Contact Us page.
If your query is in relation to how COVID-19 may have impacted your booking, please click here, where we trust your question will be answered.
Otherwise, you may find the answer to any other question you have by visiting our extensive and informative FAQ page here.
Should your query remain unanswered or if you would like to get in touch with us in regards to making a new booking, please email our Customer Service team at firstname.lastname@example.org and we will respond to you within 3 business days. If you have an existing booking, please make sure you reference your Order number, which is the same as your invoice number, so we can appropriately assist you.
While our team continues to work from home and over reduced hours, our inbound phone support team is available from 10am – 2pm AEST Monday through to Friday only, therefore, your query is best received via email during this unprecedented time.
Thank you for your understanding.