15 Day 5 Star Memoirs Of Vietnam & Cambodia

Please refer to conditions below, which are agreed to at time of purchase. 

Can I extend my stay pre- and/or post-tour?

This depends on the package you are booking. 

Where available, extensions must be added at time of purchase and cannot be added post-purchase unless inside the 7-day cooling off period.

We can assist in arranging your airfares to accommodate an extension; however, you must also book the additional nights’ accommodation through us at time of booking (where available as an add-on):

• At check-out, please ensure you add the numbers of extra nights you would like pre- and/or post-tour (where available as an add-on). This can only be done at time of booking and cannot be added after purchase.
• Some packages may only offer the opportunity to book one (1) extra night pre and/or post. If you want more nights’ than what is available to book you must choose Land Only (refer below).
• If there is no option to add additional nights’ accommodation to your booking, then extending your stay with Inspiring Vacations is not an option and you can instead choose to change your booking to Land Only so you can arrange both your airfares and additional accommodation independently. 

When adding additional nights to your booking, the cost of the extra nights’ accommodation will be reflected on your invoice and payable with the final balance. 

Airfare surcharges may apply if extending due to airfare seasonal changes and possible fare differences. These are payable at the time of selecting your desired airfare. 

The second installment of your booking must be made before airfares can be booked. 

Outside of extending your stay you must select Land Only if:

• You would like to stopover
• You would like to upgrade your cabin class
• You would like a specific airline booked 
• You would like to extend longer than what is available within the package 
• You intend to book additional accommodation independently
• You would like to arrive and/or depart from another city or airport or; 
• Your preferred domestic departure city point (ie Perth, Australia) is not an option 

If you are interested in one of the above options, please select LAND ONLY at time of check-out and you will need to arrange your own airfares. Inspiring Vacations will not be accountable for flight delays or missed tour components due to late arrival or airline changes.

Conditions of flights for this package bookable by Inspiring Vacations:

• Flight Offer valid from select departure cities within the purchase path only
• Flights will be booked with the best available airline/s with luggage included. Low-cost carriers may be booked in conjunction with a full-service airline. Depending on the carrier, entertainment and meals may not be included but payable at an extra cost on-board. We cannot specify or guarantee the airline booked. If you would like a specific airline, please select land only. 
• Flights may not be direct and may include multiple connections
• Due to disrupted airline schedules globally with the pandemic, stopovers/transit times may be longer than usual (up to 12 hours in duration in some circumstances).
• Once ticketed, flights are non-refundable; any changes will be subject to the airline rules and change fees. 
• Full names as per passport (including all middle names) are required at the time of submitting your traveller booking form. Any error in the names submitted will be subject to fees to amend with the airline or the ticket may be non-refundable with the purchase of a new ticket required. 
• Depending on departure date and time of booking, the required booking class for airfare offer may be too far in advance to book with the appropriate airline.
• If the required booking class is unavailable at time of booking, surcharges may apply. Total cost is final only at time of ticketing. Once issued, air tickets are subject to amendment and cancellation fees or may be non-refundable
• Any airline schedule changes or cancellations are beyond our control and it is the responsibility of the customer to ensure they are familiar with the most up to date airline schedule prior to departure
• After booking, the price payable may be subject to change as a result of factors beyond the control of Inspiring Vacations. Inspiring Vacations reserves the right to increase the price payable and this will be reflected on the customer's invoice. Increases may be in relation to, but not limited to, currency fluctuations, airline taxes, airfare increases and fuel surcharges.
• Internal airfares (where applicable and included in the itinerary) will be using a local carrier and may include low-cost carriers without meals or entertainment. Checked baggage will still be included for each passenger. Any additional baggage required is payable at time of check-in. 
• If you are travelling with another party on a separate booking, we cannot guarantee that the same flights will be booked for all parties, as this strictly depends on availability. 
• All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage to restrictions with internal flights (where applicable), as well as coach and train transportation.
• You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.

Seat Selection & Frequent Flyer Points

Inspiring Vacations do not arrange seat selection. It is important to highlight that some airlines do not allow pre-selected seats or they may charge a fee to do so. We strongly suggest you contact the airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Online check-in 

Some airlines may not permit online check-in where flights have been booked by a travel company. Where unavailable to do so online, you will be required to check-in at the airport. Inspiring Vacations cannot check-in online on behalf of our customers.

COVID-19
Due to COVID there maybe disruptions to standard operating schedules of particular components of this itinerary. Should a component be effected a substitute will be confirmed prior to departure.

Fitness Requirements
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Inspiring Vacations customers.

As a general rule, porterage is not included, therefore at all times you are expected to handle your own luggage where help may not be available.

Tipping
A friendly reminder that tipping is not included in your package. Tipping is not compulsory on your trip, but they can make a big difference to locals employed in the tourism industry. If you feel that your guide and driver have done an impeccable job, you can choose to give a gratuity, but this is entirely your decision.

For the services of your guide, it is suggested that you budget for AUD$10-20 per person, per day. Tipping of your driver is also appreciated and we would suggest AUD$5 per person, per day.

As this particular tour does not collect a ‘kitty’, it is entirely up to the individual whether or not you would like to tip locals for the services of things like taxis or when dining at restaurants. In these cases, we suggest you allow 10-20% of the value of the service as a tip. Again, it is not compulsory and entirely up to the individual.

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences however any changes are beyond our control.

Single Supplement
Single supplement is $2,443.00 per person, in addition to the twin-share price.

Triple Share
Not available.

Tour Length
The total length of the tour in days includes time spent inflight and is subject to change, depending on the flight schedule. Please refer to the day-by-day itinerary for the time spent in your destination(s).

Travel Insurance
Travel insurance is recommended to protect yourself against the unexpected. In addition to the support that a policy may provide, you may be asked to present a copy of your travel insurance documentation while traveling.

Visa & Passport information
It is the traveller's responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of return to Australia.

Australian passport holders require a visa to enter Vietnam.

You will need to arrange your Visas for travel to Vietnam closer to departure. Please note, we don't recommend applying for the e-visa until around 30-45 days prior to your departure.

Visa's are easiest to complete online and take approximately 72 hours to confirm.

You will be able to obtain your e-visa when you have your flight documents indicating your date of entry into Vietnam. Remaining tour documentation, including hotel details, will be sent 4 weeks prior to departure.

Please note the e-visa is limited to 30 days validity from the date of arrival and is only valid for 3 months from date of issue.

You must make sure that the same travel document that was used for applying online is used for entering into Vietnam.

Visit https://evisa.xuatnhapcanh.gov.vn/ to apply for an e-visa.

Information required:

• Personal and passport details
• Arrival date and departure date (no specific flight details are required)
• Purpose of entry (tourist)
• Passport information
• Passport scanned copy
• Passport size photo scanned copy
• The name and address of your first hotel in Vietnam
• Pay USD $25per person by credit card
• Wait for it to be approved and you will be notified via email within approximately 72 hours.

Once approved, please ensure that you travel with the following documentation as they are required to present to customs upon arrival into the country:

• Passport with 6 months validity
• E-visa printout
• Travel itinerary (provided 30 days before departure)
• Hotel list (provided 30 days before departure)

You may require a double entry visa for Vietnam if your flights home from Cambodia come via Vietnam.

Please note that these details are subject to change without notice. We recommend visiting https://www.safetravel.govt.nz for up to date information in terms of entry requirements.

Tour Documentation
Final documentation, including e-tickets and hotel details, will be provided approximately 30 days prior to travel.

Group Size
2-16 people.

Children
Children must be five years old or above and share a room with parents at all times. Children are charged the same price as adults.

Tour Style
To meet the needs of various types of travelers, we choose to operate various types of tours, and depending on your selected package will mean different services are provided throughout your trip. The following descriptions of each tour style we hope will ensure that each traveller has appropriate expectations before they start their travels: 

• Fully Escorted - This tour is fully escorted by an expert English-speaking guide who will accompany you throughout the tour.

To enhance your journey, we are offering guests a choice of the following optional activities (prices are per person):

• Hanoi Street Food on Foot (Day 2) - $94 per person
• Hoi An Memories Dinner Show (Day 7) - $94 per person

Optional tours can be selected once you have finalised your tour purchase and paid your deposit. When completing your Passenger Booking Form, you will be asked if you would like to add Optional Tours, where any applicable cost will be added to your final balance. If you choose not to select them at this time, you can choose to add them later by logging in to your Account online.

Please note that you must select your Optional Tours no later than 70 days before departure, after which you will be required to purchase them on tour. Please keep in mind that anything purchased on-tour is subject to availability and prices may vary as you will be paying in local currency. We appreciate your understanding.

You can enhance your holiday by arriving or departing before or after the tour. On this tour you can choose from the following options:

Pre and post-tour accommodation

• Pre Tour Accommodation - $227 per room, per night for double/twin/single
• Post Tour Accommodation - $150 per room, per night for double/twin/single

Arrival and departure airport transfers

• Private Arrival Transfer - $66 per car, maximum of 2 travellers
• Private Airport Departure Transfer - $40 per car, maximum of 2 travellers

Your transfer may be shared with other Inspiring Vacations customers.

Please specify in the 'Special Request' field when making your purchase your preferred travel arrangements and if you would like our team to book additional nights' accommodation. The additional cost for these land arrangements will be added to your final payment invoice and are subject to availability.

• Visas
• Travel insurance (compulsory)
• Tipping
• Anything not mentioned in the itinerary
• Optional activities
• Personal expenses

Click HERE for more information on the weather in Vietnam.