15 Day 5 Star Memoirs Of Vietnam & Cambodia

Inspiring Vacations has been globally recognised and awarded for its handling of COVID-19 during the pandemic. The safety and wellbeing of our guests is our highest concern during this time of uncertainty, and we are continuously monitoring the evolving COVID-19 situation.

We have adopted the advice of the WHO to ensure all customers can travel with the knowledge of how to travel safely and with confidence.

Australian owned and operated with 100% Australian Customer Service support

We are proudly 100% Australian owned and operated, with our head office located in Melbourne, Victoria. When you make your booking, you will receive dedicated and ongoing support from our team of travel professionals throughout your booking, up until you are due to depart.

Cooling off period

If you change your mind within 7 days of making your booking online, you can request a refund of your initial deposit payment as part of our cooling off period. Once your purchase date falls outside of the 7 day period, our standard terms and conditions will apply.

Please ensure that any request to cancel your booking is received via email to support@inspiringvacations.com, including the reason for cancellation.

Deposit & Installment Payment Option:

• Book now and secure your package with only a $99.00 deposit per person.
• Pay a 2nd installment of $3,175.00 per person within 28 days.
• You will then be invoiced for final payment 120 days prior to departure.

Full Payment Option:

• Pay in full to receive a 5% discount off your selected holiday.
• Please select this option at the payment page prior to finalising your booking. 
• The 5% discount will then be deducted from your total balance.
• The 5% discount does not apply to extras including optional tours, pre/post accommodation, airfare (unless included as part of the package) or any special requests.
• Cannot be used in conjunction with any other discount or offer.
• Not available when using account credit to make payment.

Booking Process

• Select the purple 'Reserve Your Seat' tab to begin your booking (you must 'Sign Up' first by entering your email and creating a password)
• Then select the purple 'Book now' tab of the tour you have selected
• Select your Departure Date, Departure City, Number of Passengers, Room Configuration, any Upgrade Options, and enter any Special Requests
• Click the purple ‘Proceed to Secure Checkout' tab
• Enter your credit card or PayPal details to secure your deposit/payment
• Once your order is complete, you will be prompted to complete a Booking Form so that we can fulfil your booking
• Your booking is confirmed once your Booking Form is submitted and you can begin the countdown to your Inspiring Vacation!

• Flight Offer valid from Auckland
• For flights departing outside of these cities, additional charges may apply at the time of ticketing
• Full-service airline used which will include meals, luggage and entertainment. Flights will be based on the best available. Airlines used include Vietnam Airlines, Singapore Airlines, Malaysian Airlines or similar. We are not limited to the airlines listed and will book the best available option. 
• Flights may not be direct and may include a maximum of two connections.
• All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage.
• Internal airfares (where applicable and included in the itinerary) will be using a local carrier and may include low-cost carriers without meals or entertainment. Checked baggage will still be included for each passenger. Any additional baggage required is payable at time of check-in. 
• Despite any airline’s baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation.
• You will be responsible for handling your luggage at all times as the services of porters are not included. If travelling over the recommended amount, you will be liable for any excess baggage fees enforced by the airline, payable directly.
• Once ticketed, flights are non-refundable; any changes will be subject to the airline rules and change fees. 
• Full names as per passport (including all middle names) are required at the time of submitting your traveller booking form. Any error in the names submitted will be subject to fees to amend with the airline or the ticket may be non-refundable with the purchase of a new ticket required. 
• Depending on departure date and time of booking, the required booking class for airfare offer may be too far in advance to book with the appropriate airline. You will be contacted once your airfares are available to book.
• If the required booking class is unavailable at time of booking, surcharges may apply. Total cost is final only at time of ticketing. Once issued, air tickets are subject to amendment and cancellation fees or may be non-refundable
• Any airline schedule changes or cancellations are beyond our control and it is the responsibility of the customer to ensure they are familiar with the most up to date airline schedule prior to departure

Premium Economy or Business Class Upgrades;
Please specify this in the “Special Request” field when completing your booking and you will be quoted for the additional fare at the time of booking your flights. 

Fitness Requirements
While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Inspiring Vacations customers.

As a general rule, porterage is not included, therefore at all times you are expected to handle your own luggage where help may not be available.

This particular tour is categorised as a “3”:

3 – Moderate Tour: A good level of fitness and mobility is required, as this tour includes a moderate level of physical activity and is considered a medium-fast paced tour. You should be able to walk up and down stairs, get on and off the coach and able to walk reasonable distances of approximately 2 kilometres per day or more with ease. Any physical ailments you may have must be disclosed at the time of booking to determine your suitability. If you have any form of walking aids, other than a walking stick or hiking poles, then this tour is not suitable.

Tipping
A friendly reminder that tipping is not included in your package. Tipping is not compulsory on your trip, but they can make a big difference to locals employed in the tourism industry. If you feel that your guide and driver have done an impeccable job, you can choose to give a gratuity, but this is entirely your decision.

For the services of your guide, it is suggested that you budget for AUDD$12-22 per person, per day. Tipping of your driver is also appreciated and we would suggest AUD$7 per person, per day.

As this particular tour does not collect a ‘kitty’, it is entirely up to the individual whether or not you would like to tip locals for the services of things like taxis or when dining at restaurants. In these cases, we suggest you allow 10-20% of the value of the service as a tip. Again, it is not compulsory and entirely up to the individual.

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences however any changes are beyond our control.

Single Supplement
Single supplement is $1,395.00 per person, in addition to the twin-share price.

Triple Share
Not available.

Travel Insurance
Travel insurance is required to protect yourself against the unexpected.

Visa & Passport information

It is the traveller's responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of return to New Zealand

New Zealand passport holders require a visa to enter Vietnam.

You will need to arrange your Visas for travel to Vietnam closer to departure. Please note, we don't recommend applying for the e-visa until around 30-45 days prior to your departure.

Visa's are easiest to complete online and take approximately 72 hours to confirm.

You will be able to obtain your e-visa when you have your flight documents indicating your date of entry into Vietnam. Remaining tour documentation, including hotel details, will be sent 4 weeks prior to departure.

Please note the e-visa is limited to 30 days validity from the date of arrival and is only valid for 3 months from date of issue.

You must make sure that the same travel document that was used for applying online is used for entering into Vietnam.

Visit https://evisa.xuatnhapcanh.gov.vn/ to apply for an e-visa.

Information required:

• Personal and passport details
• Arrival date and departure date (no specific flight details are required)
• Purpose of entry (tourist)
• Passport information
• Passport scanned copy
• Passport size photo scanned copy
• The name and address of your first hotel in Vietnam
• Pay USD $25per person by credit card
• Wait for it to be approved and you will be notified via email within approximately 72 hours.

Once approved, please ensure that you travel with the following documentation as they are required to present to customs upon arrival into the country:

• Passport with 6 months validity
• E-visa printout
• Travel itinerary (provided 30 days before departure)
• Hotel list (provided 30 days before departure)

Cambodia;
You will need to arrange for your e-visa to be issued closer to departure. It will cost approx $36US per person. Apply via this link. 

Please note that these details are subject to change without notice. We recommend visiting https://www.safetravel.govt.nz/ for up to date information in terms of entry requirements. Visas should not be applied for until you receive your final documentation.

Tour Documentation
Final documentation, including e-tickets and hotel details, will be provided approximately 30 days prior to travel.

Group Size
2-16 people.

Trip Style - Small Group Tour
These tours are our proudest creations. They have been crafted for Inspiring Vacations travellers exclusively, with personal and unique experiences in mind. You will travel with only a maximum of 20 other guests. Enjoy choice features such as hand-picked accommodation, a sampling of the region’s best culinary delights and a range of optional activities to choose from to best suit your travel style.

During this tour you will be escorted by a professional local guide in each city whilst you will be unaccompanied when travelling from city to city (by plane, train or bus)

Children
Children must be five years old or above and share a room with parents at all times. Children are charged the same price as adults.

Tour Length
The total length of the tour in days includes time spent inflight and is subject to change, depending on the flight schedule. Please refer to the day-by-day itinerary for the time spent in your destination(s).

You have the choice of 1 of 2 Inspiring Sights to enhance your journey. You may purchase the additional 2 prior to departure:

• Hanoi Hanoi Street Food on Foot (Day 3) - $97 per person
• Hoi An Memories Dinner & Show (Day 7) - $97 per person

Inspiring Optional tours can be selected once you have finalised your tour purchase and paid your deposit. When completing your Passenger Booking Form, you will be asked if you would like to add Optional Tours, where any applicable cost will be added to your final balance. If you choose not to select them at this time, you can choose to add them later by logging in to your Account online or speaking with a Support Agent.

Please note that you must select your Optional Tours no later than 65 days before departure, after which you will be required to purchase them on tour. Please keep in mind that anything purchased on-tour is subject to availability and prices may vary as you will be paying in local currency.

Additionally you can opt to add the following activity;

• Ho Chi Minh City, visit Cu Chi tunnels on a boat tour (Day 10) - $137.
  This activity can only be booked while on tour. Joining this activity requires you to fly out of Ho Chi Minh City no earlier than 7pm or to stay an extra in Ho Chi Minh City.

This package is unable to be modified with pre and post accommodation.

• Visas
• Travel insurance (compulsory)
• Tipping
• Anything not mentioned in the itinerary
• Optional activities
• Personal expenses