15 Day New Zealand & Australian Explorer

• Return international Economy airfares with full-service airline
• Arrival and departure transfers with guide assistance
• 14 nights accommodation
• All Transportation
• Meals: 11 full buffet breakfasts & 3 dinners as per itinerary
• Group size: maximum 50
• 1 English speaking tour leader – Will accompany the group throughout
• All accommodation as listed
• All entrance fees to the sites listed (except optionals)
• All activities listed in the itinerary unless a paid optional
• Comfortable, dedicated private transportation throughout
• 24/7 customer service and your own Dedicated Support Agent

Deposit & Payments

• Book now and secure your package with only a $200 deposit per person.
• Pay a 2nd instalment of $2000 per person within 28 days.
• You will then be invoiced for final payment 90 days prior to departure.

Booking Process

• Select the purple 'Reserve Your Seat' tab to begin your booking (you must 'Sign Up' first by entering your email and creating a password)
• Then select the purple 'Book now' tab of the tour you have selected
• Select your Departure Date, Departure City, Number of Passengers, Room Configuration, any Upgrade Options, and enter any Special Requests
• Click the purple ‘Proceed to Secure Checkout' tab
• Enter your credit card or PayPal details to secure your deposit/payment. You may also pay via BPAY (not available within 70 days of departure)
• Once your order is complete, you will be prompted to complete a Booking Form so that we can fulfil your booking
• Your booking is confirmed once your Booking Form is submitted and you can begin the countdown to your Inspiring Vacation!
• You will then be allocated and contacted by one of our Dedicated Support Agent's (within 48 hours) who will support you right up until you return from your journey

• Visas (if applicable)
• Travel insurance (compulsory)
• Tipping
• Anything not mentioned in the itinerary
• Optional activities
• Personal expenses

Refundable deposit within 28 days of purchase:

For cancellations made within 28 days of paying the deposit on any tour, your deposit can be refunded in full or can be transferred to a new booking should you decide to change to another package or destination. Please note this change of mind guarantee does not apply for bookings made within 90 days of departure, after which time our standard 48 hour cooling off period applies. After this time, your booking becomes non-refundable. 

All cancellation or change requests must be advised in writing to our Customer Service Team at support@inspiringvacations.com prior to the cut-off period, to allow us sufficient time to respond and action your request. Should we not hear from you following this time period, your booking becomes non-refundable and you will be issued with a reminder for the second installment due for your booking. 

Refund times will vary and the timeframe of which will be advised at the time of cancellation. Any refund of deposit will be issued back to the original form of payment. 

Any bookings made prior to 13 March 2020 must abide by the original payment term conditions. 

Transferrable second installment up until 90 days before scheduled departure: 

Following the second installment payment and up until 90 days before your departure only, should you wish to postpone your travel or transfer to another package, we can provide you with a credit note of the current balance paid on your booking, to be used to rebook within 18 months of the credit being issued. 

Any change request must be advised in writing to our Customer Service Team at support@inspiringvacations.com prior to the cut-off period specified, to allow us sufficient time to respond and action your request. Should we not hear from you once inside 90 days of scheduled departure, your booking remains non-refundable and becomes non-transferrable, and you will be issued with a reminder for the final balance due for your booking.

Any bookings made prior to 13 March 2020 must abide by the original payment term conditions. 

Please refer to our full Terms and Conditions for more details

Airfare Information

• Full-service airline used will be either Qantas, Virgin, Air New Zealand, Jetstar or similar.
• Flights are not direct and include a maximum of two connections
• If you would like to travel with a preferred airline, please ensure you mention this in the special request field. Please note that appropriate fare and tax difference will be applicable in order to confirm your request.
• All tickets will include 20 kilos checked baggage per person, along with 7 kilos of hand luggage.
• Despite the airlines baggage allowance, we recommend travelling with 20 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct.
• Once ticketed, flights are non-refundable; any changes will be subject to the airline rules and change fees
• Full names as per passport (including all middle names) are required
• Any airline schedule changes or cancellations are beyond our control
• Any airline 'extras' such as pre-allocated seating are at your own arrangement (additional charges apply)

Premium Economy or Business Class upgrades

• Premium Economy upgrade - Enquire for prices.
• Business Class upgrade - Enquire for prices.

Please specify this as a 'Special Request' when completing your booking and you will be quoted for the additional fare. In the event your selection is unavailable, or that you are dissatisfied with the quote, you will be provided with a full refund.

Land Only discount
A reduction of $300 per person applies if you wish to arrange your own airfares and transfers. To purchase a land-only fare, please select this option in the booking process under 'Departure City'.

Please note, if you are not arriving or departing as per the group itinerary, airport transfers are also no longer included. If you would like us to arrange this service for you, please refer to the ‘Extra services’ section for pricing.

Extending Your Stay
Some customers like to enhance their holiday by extending their stay pre- and/or post-tour or including a stopover in another destination. If you wish to do so, please follow these steps:

1. Once you have logged in to your account, click on ‘Book Now’ and complete the required fields until you reach the 'Special Requests' free text field.
2. Here, please specify your preferred flight arrangements and/or preferred airline. Be sure to mention if you would like us to also quote additional nights' accommodation, with the number of nights needed.
3. After finalising your purchase by processing your deposit payment, please proceed to submit your booking form with all traveller details. Your booking will then be assigned to your Dedicated Support Agent who will be in contact with you via email to verify your request.

By choosing to extend your stay, please note that a supplement of $150 per person, plus applicable fare and tax differences will apply. We will contact you via email with a quote and proposed flight itinerary, and then proceed with collecting the additional payment required to confirm your request.

You can enhance your holiday by arriving or departing before or after the tour, or booking a tour extension. On this tour you can choose from the following options:

Pre and post-tour accommodation

• Pre-tour accommodation: $180 (twin) or $361 (single) per room per night at VR Suites Auckland including transfers.
• Post-tour accommodation: $138 (twin) or $260 (single) per room per night at Pacific Hotel Cairns including transfers.

Arrival and departure airport shuttle transfers (deviating from group flights forfeits your group airport transfers)

• Arrival Transfer: Included
• Departure Transfer: Included

Please note, the transfers are not private and you may be grouped with other Inspiring Vacations customers.

Please specify in the 'Special Request' field when making your purchase your preferred travel arrangements and if you would like our team to book additional nights' accommodation and/or airport transfers. The additional cost for these land arrangements will be added to your final payment invoice and are subject to availability. 

Fitness Requirements
While the tour itinerary should give you some guidance and overview to the expected requirements, a basic level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel. 

As a general rule, porterage is not included, therefore at all times you are expected to handle your own luggage where help may not be available.

Tipping
A friendly reminder that tipping is not included in your package. While tipping is not customary, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many destinations.

You may also consider tipping your tour leader and driver for outstanding service throughout your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences, however, any changes are beyond our control.

Single Supplement
Single supplement is $3,200 per person, in addition to the twin-share price.

Triple Share
Not available.

Travel Insurance
Travel insurance is required to protect yourself against the unexpected.

Visa & Passport information
It is the traveller's responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of your return.

Please note that these details are subject to change without notice. We recommend visiting https://smartraveller.gov.au for up to date information in terms of entry requirements.

Tour Documentation
Final documentation, including e-tickets and hotel details, will be provided approximately 30 days prior to travel.

Group Size
Maximum 50 people.

Trip Style
Group Tour - Unparalleled value for money is the name of the game. These tours tick all the boxes with loads of inclusions: sightseeing highlights, quality accommodation, transfers, private transportation, breakfasts and some meals. You will be travelling with up to 50 Inspiring Vacations guests and the tour will be escorted by an expert, local tour leader.

Children
Children must be 5 years old or over and share a room with parents at all times. Children are charged the same price as adults.

Tour Length
The total length of the tour in days includes time spent inflight and is subject to change, depending on the flight schedule. Please refer to the day-by-day itinerary for the time spent in your destination(s).