Updated: 19 July 2021
As a result of ongoing government-imposed travel restrictions, many of our customers have regrettably become impacted by forced tour suspensions or are choosing to postpone their trips due to ongoing uncertainty. We are equally frustrated that this unprecedented event continues to impact our customers' travel plans and are doing everything we can to keep our customers informed, where required.
Should your booking become impacted and is suspended by one of our travel partners, we will be in contact with you. Until then, rest assured that we are in constant contact with our travel partners around the country and will reach out to you the moment we receive an update about your booking. In the event of any known disruption, our team works in departure date order and are reassessing each booking as regularly as possible. At this stage, with government travel advice changing frequently, we endeavour to contact customers at least one week prior to their scheduled departure.
Those who are travelling in July are being prioritised and are currently being communicated with via email following which, August departures will be contacted. If you are travelling beyond August, we ask for your continued patience.
Given current circumstances, New South Wales customers will be communicated with as a priority, as well as those travelling to or from Victoria. Those remaining customers from other states and/or territories will be contacted in departure date order, as stated.
While you wait to hear from us, we kindly ask that you do not call our team for an updated status on your booking. Please only contact us via email if you wish to make a voluntary change to your booking. For any voluntary change or cancellation request, we will refer to our standard terms and conditions that you can view here.
Should you be impacted, while we do everything possible to minimise the uncertainty & cost of government-mandated travel restrictions, some service providers may not waive all fees. At this stage, Inspiring Vacations will not be charging fees should your booking be impacted by government restrictions.
We're pleased to be here to assist our customers so that they are not required to traverse these uncertain times alone.
DOMESTIC TRAVEL ADVICE
It is the customers' responsibility to ensure they are aware of current travel restrictions and requirements upon entering a state or territory. To keep up to date with your state or territory travel restrictions, please go to the following link/s:
We recommend customers subscribe to their government travel advice website for updates. You will be regularly informed should the level of advice change: